Shipping information
We want shipping expectations to be clear before you order. Here you'll find general guidance on processing, delivery updates, and when to contact us.
Shipping options
Order Processing
Shared by email
Varies by order
We confirm processing details after your order is placed.
Delivery Updates
Included with confirmation
As available
Shipping updates are sent to the email used at checkout.
Destination Review
Quoted at checkout
Depends on destination
Availability can vary based on destination and product type.
Order Processing
Processing windows can vary depending on item availability, order volume, and destination. We'll confirm the status of your order by email after it is placed.
If anything affects the expected timeline, we'll follow up with the most current information we have.
Tracking Your Order
Once your shipment is on the way, we'll send any available tracking details to the email used for the order.
If you need help locating an update, contact us and we'll look into it.
Delivery Destinations
Shipping availability can vary by destination and by product. If you are ordering outside your primary market, contact us before purchase and we'll confirm what is currently available.
Any destination-specific fees or delivery conditions are communicated during checkout or by follow-up email when needed.
Packaging & Care
Packaging can vary based on the contents of your order and the best way to protect items in transit.
If you have special shipping questions before placing an order, we're happy to help by email.
Have questions about your shipment?
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