Easy returns
We want you to love your Marie Andree's products. If you're not completely satisfied, we make returns simple.
30-Day Return Window
If something is not the right fit, contact us within 30 days of delivery and we'll guide you through the return process.
Eligible for Returns
- •Unopened products in original packaging
- •Products that arrived damaged or were sent incorrectly
- •Unused items returned in their original condition
- •Clothing items with tags attached
- •Approved returns requested within 30 days of delivery
Not Eligible
- •Items returned without prior approval
- •Items marked as final sale
- •Items returned after 30 days
- •Clothing without original tags
- •Items damaged through misuse
How to return your order
Initiate Your Return
Contact our customer care team within 30 days of delivery and include your order details so we can review the request.
Pack Your Items
Place items in their original packaging if possible. Include your order number and reason for return.
Wait for Instructions
We'll reply with the next steps for your return, including where to send it and any details we need from you.
Get Your Refund
Once the return is received and reviewed, we'll confirm the refund outcome by email.
Refund Timeline
Once your return is received and reviewed, we'll confirm the outcome by email and process any approved refund to the original payment method.
Timing can vary depending on the return condition, payment provider, and bank.
Ready to start a return?
Contact Customer CareJoin the ritual
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